A British plumber who went viral for not charging a 91-year-old customer in 2019 has earned praise again after providing free plumbing or heating services to 17,000 people.
James Anderson’s UK-based company is also awarded the annual £1000 Local Hero Award, which recognizes builders, plumbers, electricians, joiners and plasterers who serve the community.
In a 2019 incident, Anderson enclosed a $0 bill along with a heartfelt note after serving a terminally ill woman suffering from acute leukemia.
Moved by the plight of the elderly and disabled who are further disadvantaged by poor-quality plumbing, Anderson is inspired by Depher, Disability and Elderly Plumbing and Heater, which played a pivotal role during the Covid pandemic. Emergency Repair started.
In 2019, British plumber James Anderson learned that his 91-year-old customer was terminally ill with acute leukemia and included a note on his $0 bill that read: We are available 24 hours a day to help her and keep her as comfortable as possible. ” pic.twitter.com/eXyObHKCRY
—GoodNewsCorrespondent (@GoodNewsCorres1) November 10, 2022
He also regularly buys food for individuals and families who find themselves living in poverty when fixing heating systems. he’s a great guy
— Sabrina Joyce-Kemper SJK (@kemper_sabrina) November 10, 2022
Great compassion defined as love in action. Pay tribute to this everyday hero.
— Jenny Wren (@twintrekking) November 10, 2022
A true hero ❤ mankind could learn a lot from him
— Caza (@Caza25866229) November 10, 2022
Anderson has been hailed as a hero online and has been flooded with accolades. A Twitter user commented: he’s a great guy ” Another user wrote: Pay tribute to this everyday hero. A third user wrote, “A true hero humanity could learn a lot from him.”
The inspirational bill that went viral read: We are available 24 hours a day to help her and keep her as comfortable as possible. “
The company also provided personal protective equipment and food during the pandemic. Last year it received a Point of Light award from the UK Prime Minister’s Office.
Former Prime Minister Boris Johnson is quoted in a letter posted on the Depher website as saying:
“You’ve dedicated countless hours and raised thousands of pounds to help those in need. It’s a wonderfully practical way to serve others.”
Anderson said, “I am very humbled to receive this special award. I would like to thank the Prime Minister’s Office for recognizing our work in our communities. Our community and other donations around the world. Depher cannot continue as it has without the support of our partners, and I am grateful for all the support I get.”
Anderson started his career as a plumber in 1998. His company provides urgent emergency work such as fixing gas leaks, installing new boilers and heating systems, and providing hot water to the poor.